CentraCom Interactive offers a 24-hour customer service call center available everyday of the year. We are working to make the best network available. And, even if you never need it, all of our services come with around-the-clock technical support. We want all our customers to experience the wonderful world of communication, whether it be television entertainment, high-speed Internet service or reliable telephone communications. We understand how important these services are to you and your family.
If you have general billing questions, please call the business office during regular business hours (Monday – Friday, 8:00 AM to 5:00 PM). But if you experience an outage with your telephone, cable TV or Internet service, we encourage you to call at any time. If you have a question regarding the quality of your service after regular business hours, please feel free to call toll-free 1-800-427-8449. We have technicians on call that will respond to your needs. We constantly monitor our network, but if we don’t know you are experiencing problems we will not be able to respond to correct it.
You may also follow us on Facebook and Twitter to get updated information about service issues. But calling our support staff at 1-800-427-8449 is the best way to get immediate help.
We appreciate your business and enjoy providing the services you rely on for effective communication and entertainment.
