cut.net Email Setup

Setting up cut.net email with IMAP and POP3

What is POP and IMAP?

POP and IMAP is what allows you to download messages from cut.net servers onto your computer so you can access your mail with a program like Microsoft Outlook or Thunderbird, even when you aren't connected to the Internet.

What is the difference between POP and IMAP?

If you're trying to decide between using POP and IMAP, we encourage you to use IMAP.

Unlike POP, IMAP offers two-way communication between your cut.net web mail and your email client. This means when you log in to webmail using a web browser, actions you perform on email clients and mobile devices (ex: putting mail in a 'work' folder) will instantly and automatically appear in webmail (ex: it will already have a 'work' label on that email the next time you sign in).

IMAP also provides a better method to access your mail from multiple devices. If you check your email at work, on your mobile phone, and again at home, IMAP ensures that new mail is accessible from any device at any given time.

Finally, IMAP offers a more stable experience overall. Whereas POP is prone to losing messages or downloading the same messages multiple times, IMAP avoids this through two-way syncing capabilities between your mail clients and your webmail.

What mail clients are supported?

While there are many mail clients available for your use, we suggest you use one of the following: Windows Mail, Outlook, Apple Mail, iOS, Android, Thunderbird, Blackberry.

IMAP Setup

Many clients (I.E. Windows Mail or Outlook) will automatically configure the appropriate IMAP connection settings for your account, but confirm that the connection settings your client configures are the same as what's listed below.

Use the following information to configure your IMAP. If you have problems, contact your mail client's customer support department for further instructions.

Incoming Mail (IMAP) Server
1. › mail.cut.net
2. › Port: 143
3. › Do not use SSL or TLS
Full Name or Display Name: [your name]
Account Name or User Name: your full cut.net address (username@cut.net).
Email address: your full cut.net address (username@cut.net)
Password: your cut.net password (if you cannot remember the password you set, please call our office to change the password).

Outgoing Mail (SMTP) Server
1. › smtp.cut.net
2. › Port: 25 or 587
3. › Do not use SSL or TLS
4. › Requires authentication: Yes
5. › Use same authentication settings as incoming mail server

(Select the "More Settings" button in Windows Mail or Outlook for access to additional server settings.)

If your client is giving you an SSL error, you need to turn off SSL required option and set the incoming mail port to 143 for IMAP or 110 for POP setup.

If your client does not support SMTP authentication, you won't be able to send mail through your client using your cut.net address.

POP Setup

Incoming Mail (POP) Server
1. › mail.cut.net
2. › Port: 110
3. › Do not use SSL or TLS
Full Name or Display Name: [your name]
Account Name or User Name: your full cut.net address (username@cut.net).
Email address: your full cut.net address (username@cut.net)
Password: your cut.net password (if you cannot remember the password you set, please call our office to change the password).

Outgoing Mail (SMTP) Server
1. › smtp.cut.net
2. › Port: 25 or 587
3. › Do not use SSL or TLS
4. › Requires authentication: Yes
5. › Use same authentication settings as incoming mail server

(Select the "More Settings" button in Windows Mail or Outlook for access to additional server settings.)

If your client is giving you an SSL error, you need to turn off SSL required option and set the incoming mail port to 143 for IMAP or 110 for POP setup.

If your client does not support SMTP authentication, you won't be able to send mail through your client using your cut.net address.

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